Viewing Deleted Orders/Invoices with the Invoice Log

Modified on Sun, 27 Oct at 1:59 PM

If you delete an order, you can still view it! Using the Invoice Log  you can find any order, including those that have been deleted.

     Note: If you don't see INVOICE LOG under ACCOUNTING in your sidebar, add the URL "invoice-log" in SETTINGS > TASKS, following the instructions under TASKS in the Knowledgebase.

1. Go to ACCOUNTING>IINVOICE LOG and search for the Order # or the name of the user. (Hint: the order amount will likely be zero.)

2. Click the EDIT pencil.      

image

3. The page that comes up will likely be blank.

image


4.Scroll to the bottom of the page. Click the AUDIT button.

image

5. The AUDIT area should display all items previously deleted from this Order #

image

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article