How to Set Up the Interactive Floor Plan

The Interactive Floor Plan feature lets you upload a visual floor plan of your space and connect it to your Reservation Units in Deskworks. The floor plan updates automatically in real time as space availability, pricing, photos, and member assignments change. 

You can use Interactive Floor Plans in several ways:

1. Inventory Floor Plan — Admin-only view for configuring and mapping Reservation Units to your floor plan. 
2. Community Floor Plan — Displays in the Member Portal so members can see which spaces are occupied full-timeand who is in each space (offices, desks), along with member photos and shareable info. 
3. Reservation Floor Plan — Displays in the Member Portal, allowing members to book reservable spaces directly from the floor plan. 
4. Availability Floor Plan — Embeddable on your website to show which spaces are available, along with photos, pricing, and descriptions. Does not include purchase functionality. 
5. Buy It Now Floor Plan — Embeddable on your website with Buy It Now buttons that allow prospective members to purchase dedicated spaces directly from the site (requires separate setup — see link below). 

This article explains how to set up all of these floor plan options.

Add the Interactive Floor Plan to Your Menu Bar

Start by adding the Floor Plan setup to your left menu bar. We recommend placing it under INVENTORY.

To add the Floor Plan setup:

1. Go to SETUP > TASKS.
2. At the bottom of the screen, click ADD +.
3. Follow the format in the example screenshot (ignore the "Position" number shown; choose one that fits your menu order).
4. For more help, see our Adding Tasks article.

Add Community and Reservation Floor Plans

You can also add additional floor plan views to your Member Portal:

Community Floor Plan

Allows members to see which spaces are occupied full-time and who their neighbors are. The view includes:

• Member names
• Shareable profile info
• Photos (if uploaded)

To add the Community Floor Plan:

1. Go to SETUP > TASKS.
2. Add the Community Floor Plan Task under the MEMBERS tab (or wherever you'd like it to appear in your left menu).

Reservation Floor Plan

Allows members to book reservable spaces directly from the floor plan inside the Member Portal.

To add the Community Floor Plan:

1. Go to SETUP > TASKS.
2. Add the Reservation Floor Plan Task to your menu.

Set Up Your Inventory Floor Plan (Admin Setup)

Once you've added the Inventory Floor Plan Task to your menu:

Upload Your Floor Plan

1. Go to INVENTORY > FLOOR PLANS.
2. Click + to add a new floor plan.
3. Enter a name for your floor plan.
4. Click UPLOAD IMAGE and select your floor plan image.
   • File format must be JPEG or PNG.
   • Recommended size: 1200+ pixels wide.

Note: If you receive an error when uploading your image, submit a support ticket to request activation of the Floor Plan feature.

Assign Reservation Units to the Floor Plan

Before you start assigning spaces:

• Ensure your Reservation Units include photos and descriptions (add these under INVENTORY > RESERVATION UNITS).

Then:

1. Click on a space on your floor plan. A dot will appear.
2. The POINT SETTINGS box will open.
3. From the dropdown, select the Category and the specific Reservation Unit for that space.
4. Repeat this process to map all spaces on the floor plan.

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When complete, clicking any dot will display that space’s details (pulled from the Reservation Unit settings).

Embed an Availability Floor Plan on Your Website

The Availability Floor Plan lets you display your floor plan on your website so visitors can see which spaces are available, along with photos, pricing, and descriptions. This version does not allow direct purchase—if you want to add purchase functionality, see the Buy It Now Floor Plan below.

To embed the Availability Floor Plan:

1. Once you have mapped your floor plan, go to the bottom of the FLOOR PLANS page.
2. Copy the embed code provided.
3. Add this embed code to the desired page on your website.

Troubleshooting Embed Errors

If you see an error such as “Query: Failed to Fetch” when embedding your floor plan:

1. Go to SETUP > API ACCESS.
2. Add your website URL to the Active URLs list.

Note: If you do not see API ACCESS in your Setup menu, see our Adding Tasks article for instructions on how to add/activate this link.

Buy It Now Floor Plan

You can also set up a Buy It Now Floor Plan to embed on your website. This version includes Buy It Now buttons that allow prospective members to purchase dedicated spaces directly from your website.

See our Buy It Now Floor Plan article for complete setup instructions →

Note: Spaces will display as available on the floor plan if not assigned under an active Recurring Billing—this display is independent of the available/unavailable flag in Reservation Units (which ties to the Reservation Calendar).