New Members
The proration will occur automatically if you use Staff Registration or Self Registration to create a new Member.
Your proration structure was set up in SETTINGS at your startup with Deskworks. Learn more about prorations and how to set them up here →
Existing Users
If you add a new charge in Recurring Billing to an existing user, you will see a checkbox on the Recurring Billing screen, “Post Proration?”. If the member starts the new plan in the middle of the month, by checking the box, a proration will be posted for the new plan from the current date to the end of the month.
Note: Be sure to set Next Bill Date to the 1st of the next month.
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