How to Set Up Recurring Billing Renewal Information: Date, Term, and Notice

Modified on Sat, 25 Jan at 11:35 AM

If your plans function like leases, with specific terms or renewal dates, you can track and manage these details under each Recurring Billing. Filling out these fields will also enable you to generate accurate Revenue Forecast Reports.

Steps to Configure Recurring Billing:

1. Select a Member account.

2. Go to BILLING > RECURRING BILLING.

3. Enter the following information:

Renewal Date

Enter the date the current lease, contract or term expires and renews, typically at 12:01 AM.
On the Renewal Date, this field will automatically update to reflect the next renewal, based on the duration specified in the Renewal Term.

Renewal Term

Specify the period of time the lease, contract or term will run from the Renewal Date (e.g., 1 month, 3 months, 12 months, etc).

Note: This field may function as a drop-down with several predetermined term lengths, or a blank field where you can type any number of months.

Renewal Notice Period

Set the number of days before the Renewal Date that a Renewal Notice Email is automatically sent to the member/client.
For example, if you require clients to provide a 30-day notice before their Renewal Date, and want to notify them 1 week earlier, set this value to 37 days.
The default setting is "No Reminder", meaning a Renewal Notice Email will not be sent.

Note: The Renewal Notice Email template can be edited under the EMAIL NOTIFICATIONS tab.