URL for testing the splash page and user credentials

The following link, when modified for your site, allows you to test credentials:
https://thesatellite.mydeskworks.com/nac/check-in?locationId=thesatellite@1&redirectUrl=blah&mac=666

Change "thesatellite" (in two locations) to your Deskworks URL.
Change "1" after @ to the location ID of your center. (You can see your location ID in your URL bar following "center=??", where ?? is your location ID, for example: https://thesatellite.mydeskworks.com/dashboard-admin?center=1

You will get this screen showing in RED that you're not authorized to access if the credentials don't work:

And this small screen if the credentials do work:

If the credentials don't work, even after changing them, give the person the Code of Day and open a ticket for the dev team to re-push credentials for the person to the authentication service. This is extremely rare!