NOTICE: As of December 31, 2024, ezeep Legacy will be officially discontinued. Please reach out to ezeep for more information about migrating to ezeep Blue.
If you are currently using ezeep Blue, please refer to this article to learn more about Integrating Deskworks with ezeep Blue →
Monthly Processing of Ezeep Printer Charges
- Go to your Ezeep Dashboard and download the printer charges for the desired month.
- Select the appropriate month
- Select and save the report “Download users csv”
- In Deskworks, go to ACCOUNTING > PRINTER USAGE UPLOAD.
- From the dropdown, select EZEEP.
- Click IMPORT FROM CSV and select the desired report.
- You will see the file under PRINTER USAGE. Click EDIT (the pencil) and check the report.
- If you have any errors, correct the .csv and upload again.
- When you are satisfied with the report, click POST CHARGES, and all charges will be posted to your members’ accounts.
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